IT Services · Small and medium-sized businesses

IT services in Schleswig: IT that simply works.

Support, administration, system engineering and consulting from one source – for medical practices, trades, agriculture, professional firms, retail and care. On site around Schleswig, Flensburg, Kiel and Rendsburg, remote across Schleswig-Holstein.

Services

Four areas, one point of contact.

01

System Engineering

Not everything belongs in the cloud. We plan, build and run your on-premises infrastructure and connect it to Azure and Microsoft 365 where it makes sense.

  • Servers, virtualisation and storage: Windows Server, Linux, Hyper-V, Proxmox, VMware
  • Network: firewall, switching, VLAN, Wi-Fi, VPN and site-to-site links
  • Hybrid scenarios: Entra ID, Azure Arc, site-to-site
02

IT Support

When something stops working, there is one number and one person – remote or on site.

03

Administration

Day-to-day operations: users, devices, security and backups – checked regularly, not just set up once.

  • Microsoft 365 and Entra ID
  • Backup strategy and restore tests
  • Updates, antivirus, access rights
04

IT Consulting

Before you buy software or move to the cloud: an honest assessment of what you really need.

  • Cloud adoption and migration
  • Software selection and digitising workflows
  • Websites and small data solutions
Who we work for

Small and medium-sized businesses – what that means for us:

Businesses with 1 to 100 workstations that have no IT department of their own but still need someone to take care of things. For example, these industries.

Healthcare

Medical, dental and therapy practices

Practice IT has to work when the waiting room is full. We look after practice networks, workstations and servers around your practice software.

  • Network, servers and workstations for practice management systems
  • Connection to the telematics infrastructure (TI), coordinated with your software vendor
  • Data protection for patient data: encryption, access concept, backups with restore tests
  • Priority for incidents during consultation hours
Trades & construction

Trade businesses and construction companies

Office, workshop and site have to work together. We make sure jobs, photos and hours arrive everywhere.

  • Microsoft 365 for office and field staff: mail, calendar, Teams, files on the phone
  • Connecting trade software, time tracking and measurement apps
  • Wi-Fi in halls and workshops, firewall, VPN for field staff
  • Central management of tablets and smartphones
Agriculture

Farms and agricultural contractors

Farm office, barn, machine hall and fields are far apart. We build networks that work beyond the farmyard.

  • Point-to-point wireless and Wi-Fi between house, barn and machine hall
  • Stable internet in rural areas: choosing a provider, LTE/5G as failover
  • Integrating farm and herd management software, milking and feeding systems into the network
  • Backups for accounting, subsidy applications and records
Professional services

Tax advisors, law firms, agencies, engineering firms

Where client data is handled, confidentiality and availability count. We set up both and keep them running.

  • Microsoft 365 with a clean permissions concept, multi-factor authentication and e-mail encryption
  • Connecting and securing industry software such as DATEV, legal practice software or CAD
  • Home office workstations with VPN and managed devices
  • Documentation that stands up to an audit
Retail & hospitality

Retail, restaurants, hotels

POS, inventory, guest Wi-Fi and booking system share the same network. We separate cleanly what belongs apart and keep everything running.

  • Stable connection for POS and inventory systems
  • Guest Wi-Fi separated from the company network, with youth protection and legal compliance
  • Connecting several locations or branches
  • Fast replacement when hardware fails
Care & social services

Care services, care homes, social institutions

Documentation, rota planning and billing must run reliably and in line with data protection – even with many part-time staff and mobile devices.

  • Running care software, rota and billing securely
  • Managing mobile devices for rounds and documentation
  • Access rights that match shifts and roles
  • Backups and an emergency plan for when nothing works any more

Your industry is missing? Clubs, associations, car dealerships, logistics, manufacturing, property management – requirements are usually more alike than you would think. Just ask.

Region

IT services from Schleswig – for the north of Schleswig-Holstein.

Our office is in Schleswig. We handle on-site appointments, server rooms and incident call-outs within roughly one hour's drive. Everything else we solve remotely – usually faster than a technician could drive.

On site

  • Schleswig
  • Flensburg
  • Kiel
  • Rendsburg
  • Eckernförde
  • Husum
  • Kappeln
  • Schleswig-Flensburg
  • Rendsburg-Eckernförde
  • Nordfriesland

Remote

  • All of Schleswig-Holstein
  • Hamburg
  • Germany-wide
Models

Two ways to work together.

Time and materials

For individual projects or occasional support. You only pay for what you need.

  • Billed by the hour or by the day
  • Ideal for changes, migrations, set-ups
  • No term, no basic fee
Request a quote

Support plan

For companies that want a reliable IT partner without building their own department.

  • Fixed monthly hours, predictable
  • Regular checks of backups and security
  • Priority response for incidents
Request a quote
Why Fidan Consulting

Experience from two-person businesses to large enterprises.

01

Short paths

You write or call and get an answer from the person who solves the problem.

02

Plain language

We explain what we do and why – no jargon and no sales pressure.

03

Enterprise standards, SME pragmatism

What is standard in large data projects – backups, permissions concepts, documentation – you get in a size that fits you.

FAQ

Frequently asked questions about IT support

Do you also come to our premises?

Yes. We handle on-site appointments within roughly one hour's drive of Schleswig – for example in Flensburg, Kiel, Rendsburg, Eckernförde, Husum or Kappeln. Many incidents, however, we solve remotely, often within minutes.

We only have five workstations. Is that even worthwhile for you?

Yes, that is exactly what time-and-materials support or the support plan with a small hourly allowance are for. A small business does not need full-time IT, but someone who checks backups, installs updates and is reachable when the printer or e-mail stops working.

Do you support medical practices with telematics infrastructure and practice software?

Yes. We take care of the network, servers, workstations and backups around your practice management system and coordinate TI components and updates with your software vendor. The practice software itself remains with its manufacturer.

Can you take over from our current IT provider?

Yes. We start with an inventory: what is in place, what is documented, where credentials and licences are kept. Then we take over step by step without stopping your business. An honest handover from the previous provider helps but is not a requirement.

What does IT support cost for a small business?

That depends on the number of workstations and servers and the response time you want. There are two models: time and materials without a basic fee, or a monthly support plan with fixed hours. After a short call you receive a concrete quote.

Do you work with Microsoft 365 or also with local servers?

Both. For most businesses, Microsoft 365 is the right basis for mail, files and Teams. Where industry software, data protection or internet connectivity speak against it, a local server stays – often as a combination of both.

Intro call

Let's talk about your IT.

A 30-minute call is usually enough to know where things are stuck and what comes first.